All supplements are made in the UK according to strict GMP standards. We make sure all products meet a consistent high quality.

Quality and safety always come first at PilPals. All our supplements are GMP certified and lab verified for contaminants and/or heavy metals. Email us if you have any questions at hello@pilpals.com. We are happy to help!

Our Vegan Collagen Builder is suitable for vegans. Please check the "FREE FROM" section of the product page for more information or contact us at hello@pilpals.com.

Please check the "FREE FROM" section of the product page for more information or contact us at hello@pilpals.com

Our supplements are designed to work together, however it's always a good idea to speak to your healthcare practitioner before making any dietary or lifestyle changes.

Please triple check your address prior to completing checkout. Unfortunately if the order has already entered the system, there's nothing we can do about this. If you find an error immediately, please contact us asap at hello@pilpals.com

We currently service UK, EU, Canada, USA, Australia. Please contact us if you are outside of these countries and would like to purchase our products.

We process orders as quickly as possible so you get your products on time. As a result we are unable to cancel or change the order before shipping.

Please take your time when placing your order. If you do require assistance with an error made with your order please contact us at hello@pilpals.com as soon as possible.

We will send you a replacement if your order arrived damaged, however we do not accept returns for a change of mind as the product is dietary in nature. See our return policy for more details.

UK: 5-7 business days (excluding weekends).

EU: 6-10 business days (excluding weekends).

AUS, CAN, USA: 7-15 business days (excluding weekends).

For full details check out our shipping policy.

Below £80:

• UK: Free
• EU: £3 
• AUS, CAN, USA: £12 

Above £80: Free